I bought some ordinary retinol that I thought was genuine, but I noticed it behaved differently than times in the past. I bought some at Ulta in person and it was definitely different. In picture 2 I put some of each in a pipette, and they looked similar. Then I added water and vigorously agitated them and then let them sit overnight. In picture 3 you can see the one on the left has an oil and water layer, and the one on the right from Amazon mixes which is strange for an oil-based product… I am no longer buying skincare from Amazon.
The Ordinary is affordable as it is of you just get it directly at Ulta or something. Amazon always has fake everything if its popular
Well, one is 0.5% and the other one 1%. Even if it wasn’t from Amazon, they’re two different products.
But they also feel different on the skin (oily vs absorbs in like water based), have different consistencies, different smells, and one is miscible in water and the other not. Concentration of active ingredient in the oil base shouldn’t make a difference
Idk why you are getting downvoted you are right. They are both on a squalane base, one is not going to suddenly be water base. I have used both and they do look the same.
I mean, it’s pretty well known that you shouldn’t buy skincare from Amazon for this exact reason. It’s a sad fact that you can’t trust to be getting what you pay for.
Yes, when you buy from 3rd-party sellers.
Even directly can be sketchy
When you buy from homestores, you are at least able to contact the brand directly through Amazon messages. When I got an unsealed item from one brand, I contacted them through Amazon messages, and I got a customer service representative who works for the brand.
Also, fyi, if you order directly from the brand website, they still will have the item shipped to you from Amazon. They just have Amazon use the brand labels and boxes. You won’t even know it came from Amazon. (Some brands do this).
OP bought a product on Amazon from a 3rd-party seller. Also, they posted a pic of two completely different products.
Yes, I realise this. Your comment would be more useful top level, I fear it’ll be lost in the noise replying to me.
I mean, just don’t buy from random third party resellers on Amazon when the brand doesn’t have an official store on Amazon. That isn’t an Amazon problem you just made a risky purchase.
Doesn’t matter if they have an official store. Amazon commingles stock in the warehouse. This is was counterfeits are so successful on Amazon.
Amazon says they don’t commingle consumables like skincare or food.
So I’ve heard this before, but from what I’ve seen it’s just a rumor.
Nah, I work at a warehouse, and at least at mine we mix them all together. You’ll have to pick two of the same product, and the packaging will vary. Same barcode tho so it goes through
lol who states that? Where did they state that? Is it someone who actually works in a warehouse? Or is it an executive who has never set foot in a warehouse?
Amazon doesn’t use stickerless, commingled inventory for products in certain categories, including anything consumable or with an expiration date.
This is true. I unfortunately learned this lesson the hard way, and so did my friend who coincidentally got the same thing. Trying to pass it forward and prevent others from putting mystery chemicals on their skin.
Why are there always Amazon defenders in here blaming people? Amazon is the one selling fake shit and not doing anything about it. No one would be that relaxed if you went to Target and bought something off the shelf that turned out to be fake
Target has third-party sellers too though.